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Frequently Asked Questions

Can I give my dog ‘too much’?
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Please follow the dosage instructions listed on each product, and do not exceed two daily servings of any combination of Kradle products. Our products have been formulated to act quickly and reliably, but it may take up to 7-10 days before you see a noticeable difference in your dog's behavior. Don't worry if you don't see a change right away, and stick with the correct serving size. Giving your furry friend more than the recommended amount may cause side-effects, such as an upset stomach or drowsiness.

What is CBD?
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Cannabidiol (CBD) is one of over 80 chemical compounds known as phytocannabinoids found in hemp plants. It is non-intoxicating in its effects and has been shown to have a variety of positive health and wellness benefits — not only in humans, but in our furry friends as well! Kradle is the first brand that is solely focused on stress-reducing CBD solutions for dogs. 

What is the difference between Hemp and Marijuana?
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Though both belong to the cannabis plant family, hemp and marijuana are not the same thing. The most significant difference between the two is the amount of tetrayhydrocannabidiol (THC) — the psychoactive element that produces the "high" sensation — they contain. Hemp refers to a cannabis plant that contains a THC level of 0.3% or less, while marijuana is considered a cannabis plant that contains more than 0.3% THC content.

Are Kradle products legal?
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Kradle products are legal in every state with the exception of Idaho, Iowa and South Dakota due to local laws. The Farm Bill of 2018 removed hemp from the definition of marijuana and legalized the production and distribution hemp-derived products that contain 0.3% THC or less into the interstate commerce. We use a broad spectrum-based formulation that does not contain any detectable THC, and our products are manufactured according to FDA guidelines for cGMP standards for dietary supplements.

Do Kradle products have THC?
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No. Our products contain CBD derived from the highest-quality American-grown hemp that's farmed according to responsible standards, and do not contain any detectable amounts of THC.

Will these products get my dog “high”?
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We can assure you that your dog will not get "high" from any of our products. Our patent-pending BotaniTek™ formulations combine pure, broad-spectrum hemp extract and other premium ingredients that naturally interact with your dog's endocannabinoid system, and are not psychoactive in any way.

How long does it take for the product to work?
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You should start to notice reduced stress or anxious behavior in your dog within 30 minutes. Kradle products are formulated to help calm your dog quickly and reliably, but, since each dog’s system is a bit different, these products may take longer to work in some than others. Be vigilant and notice your dog’s behavior with each passing day. With our stress-free guarantee, if you don’t see a reduction in the signs of stress after 7 days, we will work with you to find the best solution, or even refund your order.

Can I give these products to my pet if they are on medication?
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If your dog is currently taking other medications, we recommend consulting with your veternarian before treating your dog with our products.

Should Kradle be given at mealtime or between meals?
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Our products can be given at mealtime or between meals — whichever time fits best into your dog's daily routine. Our products are not a food or a substitute for your pet’s meal.

How long is the shelf life on this product?
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We have taken the extra steps to include a best by date and QR code which links to a Certificate Of Analysis on each individual product so that you have complete confidence and trust in sharing our solutions. Our products have been formulated and vertified to last up to 18 months from delivery, but be sure to check the best by date on your product. We also recommend sealing the container after use and storing it in a cool dry place to maintain freshness.

Is this product safe for human consumption?
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Our products are solely intended to help alleviate your furry friend's stressed and anxious behavior — humans should not ingest any of these products.

What is your return policy?
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With our Stress-Free Guarantee, if you don't see a marked improvement in your dog's behavior after seven days, let us know and we'll work with you to find the best solution. If you're still not completely satisfied, customers who bought our product online can simply send us the unused portion. If we receive a returned product within 30 days, we will issue a full refund.

Can I legally travel with Kradle products?
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We are not authorized to give advice on traveling with these products. A small number of states have local laws that prohibit the possession of hemp-derived products.

How can I track my order?
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You can track your order via the USPS tracking link you will receive after purchase.

Do you ship internationally?
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We currently are only shipping within the United States.