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Frequently Asked Questions

Questions About CBD & Hemp

What is CBD?

Cannabidiol (CBD) is one of over 120 chemical compounds known as cannabinoids found in hemp plants. It is non-intoxicating in its effects and has been shown to have a variety of positive health and wellness benefits — not only in humans, but in our furry friends as well! Kradle BotaniTek™ +CBD products contain broad-spectrum CBD to help reduce stress and anxiousness in dogs.

What is CBN?

Cannabinol (CBN) is another non-intoxicating cannabinoid that comes from hemp plants. One of its most powerful benefits is thought to be improving quality of sleep. Sleepy CLEANZzz BotaniTek™ +CBD is currently our only product that contains CBN.

What is the difference between Hemp and Marijuana?

Though both belong to the cannabis plant family, hemp and marijuana are not the same thing. The most significant difference between the two is the amount of tetrayhydrocannabidiol (THC) — the psychoactive element that produces the "high" sensation — they contain. Hemp refers to a cannabis plant that contains a THC level of 0.3% or less, while marijuana is considered a cannabis plant that contains more than 0.3% THC content. Kradle BotaniTek™ +CBD products contain broad-spectrum CBD with no detectable THC.

Questions About Kradle® Products

Can I give my dog 'too much'?

Please follow the dosage instructions listed on each product, and do not exceed two daily servings of any combination of Kradle products. Our products have been formulated to act quickly and reliably, but, every dog is different, and these products may take longer to work in some than it does others. Don’t worry if you don’t see a change right away, and stick with the correct serving size. Giving your dog more than the recommended amount may cause side-effects, such as an upset stomach or drowsiness.

What is BotaniTek™?

BotaniTek™ is our patent-pending formulation and the backbone of all Kradle products. It is a proprietary blend of pure, proven, human-grade ingredients that work naturally with a dog’s endocannabinoid system to help calm them safely and quickly.

What is the difference between BotaniTek™ +CBD and BotaniTek™ Calming products?

Both feature our proprietary BotaniTek™ formulation, however, Kradle BotaniTek™ +CBD products contain broad-spectrum CBD and BotaniTek™ Calming do not.

How do I know which Kradle product is right for my dog?

A good starting point is to determine whether you want an everyday or occasional solution. Our Daily Soft Chews and Sleepy CLEANZzz are intended for daily and nightly use respectively. All other Kradle products are safely formulated for daily use but are also great “once-in-a-while” solutions. The easiest and quickest way to figure out what your dog loves is through our Bundles.

Do Kradle BotaniTek™ +CBD products have THC?

No. These products contain broad-spectrum CBD derived from the highest-quality American-grown hemp that's farmed according to responsible standards, and do not contain any detectable amounts of THC.

Will Kradle BotaniTek™ +CBD products get my dog “high”?

Your dog will absolutely not get "high" from these products. Kradle BotaniTek +CBD contains broad-spectrum CBD with no detectable THC and is not psychoactive in any way.

How long does it take for Kradle products to work?

You should start to notice reduced stress or anxious behavior in your dog within 30 minutes. Kradle products are formulated to help calm your dog quickly and reliably, but, since each dog’s system is a bit different, these products may take longer to work in some than others. Follow directions on the package and notice your dog’s behavior with each passing day. With our Stress-Free Guarantee, if you don’t see a reduction in the signs of stress after 7 days, we will work with you to find the best solution, or even refund your order.

Can I give Kradle products to my dog if they are on medication?

If your dog is currently taking other medications, we recommend consulting with your veterinarian before sharing our products with your dog.

Should Kradle be given at mealtime or between meals?

Our products can be given at mealtime or between meals — whichever time fits best into your dog's daily routine. Kradle is not a food or a substitute for your pet’s meal.

How long is the shelf life on Kradle products?

All our products have a best by date listed on the back. Each individual BotaniTek +CBD product also has a QR code that links to a Certificate of Analysis (COA) so you can have complete confidence in sharing our solutions with your dog. Kradle products have a shelf life of up to two years depending on the product, so be sure to check the best by date on yours. We also recommend sealing the container after use and storing it in a cool, dry place to maintain freshness.

Are Kradle products safe for human consumption?

Kradle products are solely intended to help alleviate your dog's stressed and anxious behavior. Although our products contain human-grade ingredients, humans should not ingest any of them.

Questions About Shipping & Returns

Do you ship internationally?

We are currently only shipping within the United States.

What is your return policy?

With our Stress-Free Guarantee, if you don't see a marked improvement in your dog's behavior after seven days, let us know and we'll work with you to find the best solution. If you're still not completely satisfied, customers who bought our product online can reach out to support@kradlemypet.com to receive a return merchandise authorization (RMA) and refund. If we receive a returned product within 30 days, we will issue a full refund.

Still Have Questions?

Please feel free to reach out at support@kradlemypet.com or chat with us live at any time. We're here to help!