Refund policy

All products carry a Stress-Free Guarantee

Kradle’s formulations are made to work quickly and reliably and are suitable for daily use. Each dog is different, and we’re here for you to help you find the best solution for your furry friend. With our Stress-Free Guarantee, if you don’t see a marked improvement in your dog’s behavior after seven days, let us know and we’ll work with you to find the best solution. If you’re still not completely satisfied, customers who bought our product online can simply send us the unused portion. If we receive a returned product within 30 days, we will issue a full refund. Your acceptance of the terms of purchase means you agree to and understand the refund policy. Kradle stands behind all of its products with our Stress-Free Guarantee. If you purchased your product from one of our retail partners, you can either return the product to your retailer pursuant to their policy or you can contact us, and we will offer another one of our products for you to try. We want your furry friend to be satisfied! 

[Version 04MAR2020]